Terms and conditions

VERSION 3: UPDATED SEP 2025
1. Introduction
1.1 Welcome to my hypnotherapy practice. Before we start, please familiarise yourself with these Terms and Conditions, as well as my Privacy Notice and Cookie Policy. These are here to ensure you feel safe, informed, and comfortable throughout our sessions.
2. Key Definitions
2.1 Me/My: Sean Parry, your hypnotherapist and the person behind sphypno.com.
2.2 You: The client, agreeing to these terms and using my services.
2.3 Force majeure: Unpredictable events outside our control that may affect this agreement.
2.4 Registration: Your agreement to access my services and begin therapy.
3. About Me
3.1 I am a clinical hypnotherapist based in Manchester, working with clients across the UK and beyond.
3.2 My approach is solution focused hypnotherapy, using proven techniques to encourage positive change.
4. Qualifications and Professional Development
4.1 I trained with the Clifton Practice (CPHT) and hold the Diploma in Solution Focused Hypnotherapy (DSFH) and the Hypnotherapy in Practice Diploma (HPD).
4.2 I attend regular supervision and ongoing training to maintain professional standards.
5. Professional Memberships
5.1 Registered with the National Council for Hypnotherapy (NCH reg. no. 11683).
5.2 Registered with the Complementary and Natural Healthcare Council (CNHC reg. no. 08639).
5.3 I abide by the relevant codes of ethical conduct.
6. Professional Integrity
6.1 I hold full professional insurance.
6.2 I am registered with the ICO (reg. no. ZB601365).
6.3 I hold an enhanced DBS certificate.
6.4 My registered office is at 5 Brayford Square, London E1 0SG. Face-to-face sessions are held in East Didsbury, Manchester.
6.5 Contact details: 07999 900770 or sean@sphypno.com.
7. Services
7.1 Appointments last 50–60 minutes, usually weekly, online or face-to-face.
7.2 Online sessions require a quiet space and reliable Wi-Fi; alternatives will be offered if tech issues arise.
7.3 Face-to-face sessions are at my home therapy room. I have two cats, so please advise of allergies.
7.4 I am available for support if you feel unsettled after a session.
8. Expectations for Therapy
8.1 Sessions are tailored to your needs. Outcomes vary from person to person.
8.2 You are paying for my professional time, not a guaranteed cure.
8.3 Your willingness to participate and practise tools outside of sessions is key to your progress.
9. Disclaimer
9.1 Hypnotherapy and medical care: Hypnotherapy complements but does not replace professional medical advice, diagnosis, or treatment. Consult your GP if you have health concerns, particularly for diagnosed mental health conditions or epilepsy.
9.2 Commitment and expectations: Hypnotherapy is not a quick fix. Your commitment, motivation, and engagement with audio recordings or tasks are essential.
9.3 Control and personal responsibility: Hypnosis cannot make you do anything against your will. Responsibility for change rests with you.
9.4 Audio recordings: Use only in safe environments, never while driving or operating machinery. Seek GP advice if in doubt.
9.5 Variation of results: No therapist can ethically guarantee results. Progress varies by individual circumstances and effort.
9.6 Questions: Contact me anytime with queries at sean@sphypno.com or 07999 900770.
10. Confidentiality
10.1 All discussions are confidential, except where safety is at risk or if required by law.
10.2 I may discuss anonymised work with a professional supervisor.
10.3 Session notes are securely stored and kept for 7 years, after which they are destroyed.
10.4 You may request to view your notes at any time.
11. Scope of Practice
11.1 Hypnotherapy is supportive, not a medical replacement.
11.2 I typically work with issues such as anxiety, depression, anger, phobias, smoking/vaping, IBS, pain control, OCD, PTSD, sleep, and stress.
11.3 If your needs fall outside my scope, I will refer you to a specialist.
12. Fees
12.1 Current fees are listed on my website. Sessions must be paid in advance by bank transfer.
12.2 I offer one reduced-fee place (£5 per session) for clients who cannot otherwise afford therapy.
13. Cancellations and Refunds
13.1 Please give 48 hours’ notice to cancel or reschedule. Less than 48 hours’ notice forfeits 50% of the fee.
13.2 Refunds are processed promptly or sessions rescheduled.
14. Registration Process
14.1 At the initial consultation, you complete a form with personal details to help tailor sessions.
14.2 Please keep me updated with any changes to your health or circumstances.
15. Termination
15.1 You may end therapy at any time. Refunds are provided for unused sessions, except in cases of late cancellation.
16. Safeguarding Information
16.1 Your data is handled securely in line with GDPR and my Privacy and Cookies Policy.
17. Agreement
17.1 By using my services, you confirm you are over 18, your information is accurate, and you have consulted your GP where necessary.
17.2 You agree not to share any materials I provide.
18. Concerns and Complaints
18.1 Please raise any concerns with me directly at sean@sphypno.com.
18.2 You also have the right to complain to the ICO regarding data protection.
19. Force Majeure
19.1 I cannot provide services during unforeseen events outside my control (such as internet outages or emergencies).
20. Legal
20.1 This agreement is governed by the Consumer Rights Act 2015 and the laws of England and Wales.
Thank you for taking the time to read these Terms and Conditions. I look forward to supporting you in making positive changes.